Frequently Asked Questions

For purposes of these Frequently Asked Questions, "we", "us" and "our" refers to 8742995 Canada Inc. dba Travel Nation Canada is available exclusively to President’s Choice Financial® MasterCard® cardholders.

For any inquiries concerning your PC Financial MasterCard, please contact PC Financial directly at 1-866-246-PCMC (7262) or at

PC travel services Call Center Hours:
Monday to Friday: 9am - 10pm
Saturday - 9am - 8pm
Sunday - 10am - 6pm

  • Why should I book with PC travel services?

  • What bonus points will I earn when I booked during a 'bonus PC points' promotion?

  • Will I earn bonus PC® points if I book directly with the airline, hotel, tour operator or through another travel agency?

  • Can I book offline with a travel agent, or do I have to book online at

  • When will my PC® points be reflected in my PC points account?

  • How will my PC® points appear on my statement?

  • I am missing PC points I earned through my purchase with PC travel services.

  • I am missing PC points earned by booking with during a promotional multiplier event (i.e. 5X PC® points).

  • Who do I contact to ensure I will be able to use my PC Financial MasterCard while traveling?

  • Do I have Travel Insurance through my Presidents Choice® Financial MasterCard®?

  • How can I apply for a PC Financial MasterCard?

  • Can I change my Presidents Choice Financial® MasterCard® pin number online?

  • I have a Presidents Choice Financial® MasterCard® and would like to make a change to my account.

  • How can I increase the credit limit on my Presidents Choice Financial® MasterCard®?

  • Once booked through PC Travel, does the amount need to be paid in full or is there a deposit option?

  • How do I pay off the remaining balance on my pre-packaged vacation deposit?