Frequently Asked Questions

For purposes of these Frequently Asked Questions, "we", "us" and "our" refers to 8742995 Canada Inc. dba Travel Nation Canada

Pctravel.ca is available exclusively to President’s Choice Financial® MasterCard® cardholders.

For any inquiries concerning your PC Financial MasterCard, please contact PC Financial directly at 1-866-246-PCMC (7262) or at pcfinancial.ca.

PC travel services Call Center Hours:
Monday to Friday: 9am - 10pm
Saturday - 9am - 8pm
Sunday - 10am - 6pm

  • Why should I book with PC travel services?

  • Will I earn bonus PC® points if I book directly with the airline, hotel, tour operator or through another travel agency?

  • Can I book offline with a travel agent, or do I have to book online at www.pctravel.ca?

  • When will my PC® points be reflected in my PC points account?

  • How will my PC® points appear on my statement?

  • I am missing PC points I earned through my purchase with PC travel services.

  • I am missing PC points earned by booking with pctravel.ca during a promotional multiplier event (i.e. 5X PC® points).

  • Who do I contact to ensure I will be able to use my PC Financial MasterCard while traveling?

  • Do I have Travel Insurance through my Presidents Choice® Financial MasterCard®?

  • How can I apply for a PC Financial MasterCard?

  • Can I change my Presidents Choice Financial® MasterCard® pin number online?

  • I have a Presidents Choice Financial® MasterCard® and would like to make a change to my account.

  • How can I increase the credit limit on my Presidents Choice Financial® MasterCard®?

  • Once booked through PC Travel, does the amount need to be paid in full or is there a deposit option?

  • How do I pay off the remaining balance on my pre-packaged vacation deposit?